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Benefits of Using a Freight Forwarding Company and Tips on Choosing a Freight Forwarder

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Professional freight forwarders are responsible for overseeing the safe and secure movement of cargo on behalf of importers and exporters, worldwide. Freight forwarding companies must also manage and oversee the packing of goods, documentation and customs clearance of the goods being moved. If you import and export goods on a regular basis, you will need a professional freight forwarder on your side. Below are a few of the benefits of hiring freight forwarding professionals:

 

 

  • Your freight forwarder will act as a third party in the import or export process. They ensure that the goods are safely transferred to a shipping company and will ensure that both parties are kept informed of the progress of the delivery.

 

  • If you experience an issue with your shipment, your freight forwarder will handle it for you. They will handle all inquiries and gather information, and are also familiar with dealing with the “red tape” that is often encountered in the shipping industry.

 

  • Freight forwarders have good reputations with customs departments and are familiar with all of the processes involved in getting goods through customs safely, securely and legally. They will also ensure that your consignment arrives in good condition.

 

Tips on Choosing the Right Freight Forwarder for You

 

  • Know what you need before you ask freight forwarders for quotations. Some details that you should have on hand are what mode of transport you will require, what volume you will need to ship, what you will be shipping, and how often you will require forwarding and clearing services.

 

  • Do a little research. Know what the freight forwarding industry has to offer and what you will be responsible for (and what they will be responsible for) in the process. A leading professional freight forwarder should be able to handle the entire process for you.

 

  • Choose a freight forwarder that has experience in shipping the type of goods that you will be shipping. For instance, shipping hazardous goods with an inexperienced forwarder could result in disaster. Enquire about their experience in shipping goods and products that relate to your industry.

 

  • Opt for a forwarder that has a reliable network of agents in your destination country. This will ensure hassle-free delivery and handling of your consignment, especially if there are any issues experienced in the destination country – their dedicated agents will be able to personally sort the problems out.

 

  • Ensure that your freight forwarder offers some sort of cargo or freight insurance. This will ensure that your consignment is kept safe from theft, loss or damage while en route.

 

  • Try to choose freight forwarders who have multiple service contracts, so that if space ever becomes an issue on a vessel, truck, plane or similar, there are other options.

 

  • Seek out a freight forwarder that offers 24-hour access to information on your consignment, whether it be via email, Skype, telephone or an online tracking service. This will keep you informed every step of the way.

 

What type of transport / delivery services can freight forwarders offer you? At BCE Global, we offer the following freight forwarding services:

 

  • Air freight – we offer competitive pricing for this particular service. This is available for high priority Air Express, Economy Service, Door to Door Service, Airport to Airport Service and Worldwide Delivery.

 

  • Sea freight – we offer this service to over 100 destinations with port to port or door to door deliveries as options. We offer this service for full container loads and part container loads. You can obtain information and status updates on your consignment 24 hours a day when making use of our sea freight forwarding and clearing services.

 

  • Road transport – we only offer reliable road transport services to African destinations. We offer the same service excellence for full container and part container loads.

 

  • Customs brokerage – we provide professional customs clearance services for any cargo going into or out of South Africa.

 

If you are looking for a reliable and professional freight forwarding service provider in South Africa, take the time to get in touch with us at BCE Global. We will ensure that you are offered freight forwarding and clearing services that are reliable, reputable and affordable. Contact us via email or telephone to learn more today. 

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