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Freight Handling – Questions to Ask Potential Freight Handling Service Providers

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Freight handling is the task of ensuring that goods and consignments get from A to B in good time and in good order. Your chosen freight handling company will be able to offer various methods of transport, such as sea freight, air freight, road freight and rail freight. The type of freight handling service that you choose and, of course, where you are shipping items to and from, will determine the final cost of the service. If you are an importer or exporter, you will need to choose a reliable freight handling company to partner with. Having a reliable, knowledgeable and prompt logistics partner is what your business needs, if you want to ensure that you have the competitive edge and that you don’t let your customers down.


Choosing the right freight handling company is also not something that can be done on the spur of the moment. It is important to take some time to consider your options and choose a service provider that you can have a long-term relationship with. Choose a freight company that you can grow and develop with – more importantly; choose a freight company that will promote growth and development. There are a few questions that you need to ask yourself (and potential handlers) before you can decide on which freight handling team is best suited to assisting you. Below are a few to consider:


  • How big is the freight handling company and how many service contracts do they have? If you are shipping globally, you need to know that the handling company has a reach that can benefit you. They must also have a network of service providers that suits your deliveries and schedules.

  • What is the nature of your product and does the handling company have any experience in dealing with it? If you have any specialised products or hazardous goods, it is essential that you only deal with freight companies that have knowledge of your product and know how to handle it correctly and safely. Always check the credentials and experience of your service provider.

  • What sort of document turnaround time does the freight handling company offer? Will you get your documentation on time and will the delivery of your goods also be prompt? You certainly don’t want to be kept waiting around while your freight handler tries to get the paperwork and administration side of things together.

  • Is the freight company financially stable? You might pay your freight handler for their service, but then find that your goods are on hold because the freight company has been unable to pay. This can cause serious delays in the collection of your consignment. It is best to work with strong and reputable companies in the industry. Do a little research into the viability of the freight company that you are interested in.

  • Is there any cargo insurance on offer? You need peace of mind that if something happens while your consignment is in the care of your freight handler, it will be compensated for. Make sure that your freight company offers you sufficient insurance options.

  • Does the freight handler offer the best rates for sea, air and road freight? Shop around for the best rates and investigate what sort of service is on offer. It’s pointless paying the cheapest possible rate for an inferior service. You will regret it when you’re experiencing the hassles often associated with freight and poor service.

  • What sort of communication does the freight handler offer? It is important to be kept up to date on the progress of your shipment. Daily updates on what is happening and what to expect is essential. Speak to your potential freight handler about their communication services and what you can expect in terms of updates or tracking of your goods.


At BCE Global, we offer professional freight handling services. We have experience in dealing with road freight, air freight and sea freight, and offer prompt and efficient services for each option. If you would like to learn more about our freight handling services, take the time to chat to one of our consultants. Drop us an email or give us a call at BCE Global for more information and advice today.





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Guest Tuesday, 14 August 2018

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